Frequently Asked Questions
Everything you need to know about our iconic timepieces and clocks.
Are your watches and clocks covered by a warranty?
Yes, all Braun clocks and watches come with a 2-year manufacturer’s warranty from the date of purchase, covering defects in materials and workmanship.
How long does shipping take and what are the costs?
We offer standard and expedited shipping options. Standard delivery typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location and order value.
What is your return policy?
We accept returns within 30 days of receipt, provided the item is in its original, unused condition with all packaging and tags intact.
Are Braun watches water-resistant?
Most Braun watches have a water resistance rating of 3 ATM or 5 ATM. This makes them resistant to splashes or brief immersion in water, but they are not suitable for swimming or diving.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I change the battery in my Braun clock?
Most Braun clocks use standard AA or AAA alkaline batteries. We recommend using high-quality brand-name batteries and avoiding rechargeable ones to ensure consistent quartz movement performance.